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GENERAL CONDITIONS OF SALE (GCS)

In the event of litigation, the French version of these GENERAL CONDITIONS OF SALE shall prevail.
  1. General information
  2. Characteristics of an article
  3. Delivery
  4. Price
  5. Import
  6. Terms of payment and security
  7. Data protection
  8. Order
  9. Acceptance of the order
  10. Invoicing and confirmation
  11. Return policy
  12. Legal property

  1. General information
    The order made by the customer implies his/her acceptance of the present GCS in their entirety. The contract for the sale of articles by Internet is entered into between BABYBOOT - a subsidiary of Lucrin SA - (hereafter refered to as "BABYBOOT") - and the customer. The customer confirms that he/she has the capacity to enter into a contract with Lucrin on the basis of the GCS shown on the website BABYBOOT.COM (hereafter referred to as "our website"). These GCS will prevail over any other condition stated on our website.

  2. Characteristics of an article
    All our articles are products of quality. The articles are sold with no other guarantee than that of the manufacturer. We do our best to ensure that the colours are represented as accurately as possible. However slight differences in color may be noted between the article and the one received, in particular because of the compression of the images for the Internet.

  3. Delivery
    Postage and packing is free of charge, however many articles are ordered. In order to provide the customer with a fast and efficient mail order service, our articles are generally despatched within 10 working days to the address indicated. If the article cannot be sent within 10 days, a new delivery time will be advised to the customer within 48 hours of receipt of the order. The customer then has the to cancel the order within 48 hours if this new delivery time is thought to be too long. If nothing is heard from the customer within this period, the order will be confirmed automatically. Deliveries are not limited to the territory of Switzerland. In Switzerland, there is no delivery on Sundays, national and cantonal public holidays. We decline all responsibility for the progress of an order and delivery. If the information provided is inaccurate, our company cannot be held responsible for inability to deliver nor for failing to meet deadlines. In the event a delivery problem with the carrier, our company is released from any responsibility. In the case of sales outside Switzerland, customs duties and any other taxes are the responsibility of our customers.

  4. Price
    The prices of the articles invoiced to the customer are those in force at the date of the order and reproduced on the order confirmation. All our basic prices are agreed in Swiss francs.

  5. Import
    The customer is solely responsible for all the steps necessary to import the goods into his/her territory in accordance with the law. The customer confirms that he/she has the right and the capacity to order the goods. He/she also warrants that he/she has obtained beforehand information and assurances that the order does not violate any provision of the law in force in the country of delivery or residence of the purchaser and that all the information provided is accurate.

  6. Terms of payment and security
    When the purchaser orders an article on our site, all the payments carried out are protected. BABYBOOT uses the following systems of payment:
    - by credit card Visa, Eurocard, American Express and Diners International
    - by the Swiss postal service’s Postcard
    This integrated system on our site is entirely protected via the Gateway server, with certificate of authentication. Confidential data (customer identification and credit card numbers) are stored only by banking partners on highly protected servers. Payments can be made by credit card without additional charges. The secure credit card payment procedure is based on the data encryption protocol: Protocol SSL 128 bits, standard RC4 with certificates 1024RSA, true reference on the matter. This procedure, managed by ATOS (data-processing company), consists of encrypting the information on your own terminal, even before transferring it via the Internet. The payment is validated with the order. In the event of the goods being returned, BABYBOOT opens a credit on the customer’s account in order to enable him/her to order any new articles later without incurring any costs. If the customer wishes to be refunded, BABYBOOT will deduct 10% of the already amount already paid in order to cover its expenses.

  7. Data protection
    The customer gives his/her consent that the personal data that was provided within the framework of the contractual relationship with Lucrin is safeguarded by Lucrin. The customer’s personal details are stored solely with the aim of facilitating the purchase of new articles by the customer and to ensure that the transaction runs smoothly (Article 4 Al. 3 LPD). The personal data relating to the customer are treated confidentially and safeguarded (Article 7 LPD). In no way is this data transmitted to any third parties.

  8. Order
    The contract comes into force as soon as the order is placed by the customer and validated. From this moment, the order can only be cancelled if BABYBOOT is unable to send the goods within the allowed time and the customer refuses the new delivery time proposed by Lucrin.

  9. Acceptance of the order
    The order is accepted as soon as it has been received and validated. When sending the order, the customer automatically confirms that he/she has seen and accepted the general conditions of sale. In the event of exceptional circumstances, in particular insolvency or incorrect information, Lucrin reserves the right to refuse or accept the order from a customer.

  10. INVOICING AND CONFIRMATION
    Each customer will receive an order confirmation by e-mail and then by post when the goods are despatched. If the customer did not place the order by Internet, the invoice alone will serve as confirmation of the order.

  11. Return policy
    The customer has a right to return the article within 7 days of receipt at his/her residence. If the customer is not fully satisfied, he/she has the option of returning the goods at his/her own expense in perfect condition in their original packaging. In addition, should the article unfortunately arrive at the customer’s home in poor condition, Lucrin will be happy to exchange. All that needs to be done is to return the damaged article with an official report from the post office.

  12. Legal property
    The goods remain the property of Lucrin until paid for in full. These GCS, together with the contracts concluded in its application are governed by Swiss law. The court of jurisdiction in the event of litigation is that of Geneva in Switzerland.

    Registered office:
    BabyBoot - Lucrin SA
    4, chemin des Clochettes
    PO Box 314
    1211 Geneva 17
    Switzerland

    T: + 41 (0)22 347 72 71
    F: + 41 (0)22 347 78 76
    @ : info@babyboot.com
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